2. Everything is build by us, by hand, one at a time. We do it all! Drilling, powder coating, soldering and all assembly and testing.
3. We care about our dealers and our customers. We listen to what you have to say. We are always open to suggestions and criticisms. Just because we think something is bitchin' doesn't mean you will, so let us know!
4. We offer excellent customer support via email or phone. We try and answer any questions and respond to our customers needs as quickly as possible.
5. We offer many custom colors, knobs, designs and mods giving our customers the ability to own a "one of a kind" custom guitar effects pedal.
6. We do not sell direct. We only sell through dealers or distributors. Believe it or not, this is to the customers advantage. Dealers offer the customer additional support after the sale and also creates competitive pricing.
7. We are all musicians. Even our lawyer! We all play and are active in the music industry in one way or another.
Are HBE pedals really handmade or are they massed produced in China like so many others?
All of our pedals are made by hand, one at a time right here in the USA. Please click on the link for the video of the build process.
Build Video
How can I contact HBE?
Email: pedals@homebrewelectronics.com
or contact Charlie with customer service at: 1-866-790-2950 or email him at: Charlie@homebrewelectronics.com
What power supplies should I use with my pedal?
The following UL or CE listed power supplies will work with all of our pedal with the exception of the Germania and Germania 44:
Ibanez AC-109
Dunlop DCB-10
Boss PSA-120
Digitech PS200R
There are several others that will work. They just need to be UL or CE listed, 9 volts dc, negative center, filtered and regulated supplies rated at 100ma or greater.
The Germania and Germania 44 require a 9 volt dc, POSITIVE center, filtered and regulated supply rated at 100ma or greater. Because of this the Germania and Germania 44 will not work with an AC adapter when ran with other negative center pedals. A battery must be used. However, there is a supply available that will run the Germania and Germania 44 with all other negative center pedals. The supply is the
VOODOO LAB PEDAL POWER 2
Please feel free to email us if you have any questions regarding power supply choice and operation.
How long is the warranty on HBE pedals?
All HBE pedals carry a one year warranty against parts defects.
All HBE pedals carry a Limited Lifetime Warranty against defects in workmanship.
The warranty is not transferable and is valid for the original owner only.
If your pedal needs service please email us at pedals@homebrewelectronics.com for an RA #. Once you receive your RA # please send your pedal along with a copy of the purchase receipt to the address below. We will not accept any warranty repairs that arrive without the receipt or RA #.
HomeBrew Electronics, Inc. 3607 W. Campo Bello Dr. Glendale, AZ. 85308
Please note that if you use the wrong power supply on your pedal and it is damaged the warranty is void! Make sure of the polarity before plugging the supply in to your pedal.
Breakdown of Warranty/Repair Services:
1. There will be no charge for labor or parts to the original owner within the first year of purchase.
2. After the period of one year there will be a charge for parts and return shipping only. No labor charges.
3. If the pedal was purchased used there will be a charge for parts, labor and return shipping.
Are there any reviews of HBE Pedals?
Yes. Please check the following links.
HBE Pedal Reviews
Harmony Central
How can I become an authorized HBE dealer?
Contact: Charlie Turner/Upscale Marketing
1-866-790-2950 or email:
Charlie@homebrewelectronics.com
Will HBE pedals make me sound like:
Stevie Ray, Jimi, Eric, Eddie, Yngwie.....etc?
YES...ABSOLUTELY!!! BUY ONE OF OUR PEDALS RIGHT NOW!!!
Ibanez, Dunlop, Boss, Digitech and Voodoo Labs are trademarks of their respective companies and are not associated with HomeBrew Electronics, Inc.
